Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 18, 2025 - 00:00 PST
Scheduled
Candescent will release an update for Retail and Business Mobile Banking Apps on Thursday, December 18. This release delivers minor bug fixes and enhancements. With this release, the minimum OS versions are as follows:
•Apple: iOS version 16.x and higher •Google: Android version 10 and higher (optimized for Android 15)
iOS-Related Bug Fixes:
•Transfers- Layout Issue
This update resolves a UI issue on iPads in landscape mode where the ‘Amount’ field was not visible on the Transfer screen when the keyboard was open, making it inaccessible. The UI layout has been adjusted to ensure this field remains visible even when the keyboard is open in landscape mode.
•Transfers- Details Mismatch When Frequency is Once
This update resolves a discrepancy in how Single Recurring Transfers (SRT) frequency was displayed on iOS when the frequency was set to Once. The transfer details screen did not correctly reflect the selected frequency as Once, leading to inconsistent behavior compared to Android. iOS now correctly displays the frequency as “Once” in the transfer details, ensuring consistency across platforms.
iOS and Android- Related Bug Fixes:
•Incorrect Check Number Display in Mobile Account History
This release addresses a data display inconsistency between mobile and web platforms in the Account History view. On mobile, pending transactions may have incorrectly displayed as a check number, even when the transaction type was not a check, potentially causing confusion for members reviewing pending transactions- as the same entries appeared correctly (without check numbers) on desktop. The fix will ensure consistency in behavior across both platforms for pending transactions.
There is no downtime anticipated for this release. The updated mobile app will be automatically available for download in the Apple Store and Google Play Store.
Posted Dec 17, 2025 - 13:38 PST
This scheduled maintenance affected: DIGITAL ONLINE SERVICES (Account Opening/Digital Banking).