Services have been restored. We'll continue to monitor closely to ensure everything remains stable.
If you're still experiencing issues, please submit a support ticket. Thank you for your patience.
Posted Jul 23, 2026 - 12:03 PDT
Update
The miscellaneous service disruptions in MeridianLink are caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.
We'll share updates here as new information becomes available.
Posted Jul 23, 2026 - 10:30 PDT
Identified
App Portal Outage: Our member-facing loan application portal is currently down.
Core Booking Errors: Users are reporting various issues while trying to book to core.
Experian Errors: Users are reporting issues with pulling credit, receiving "Bureau is Not Available" messages.
All above errors have been identified as issues with MeridianLink's cloud provider. They are actively working to restore network connectivity to resolve the above issues.
Posted Jul 23, 2026 - 09:15 PDT
This incident affected: MEMBER FACING (Member Facing Applications) and COMPANY WIDE (Lending).